Softub 3/8" Heat Exchanger Hose – Replacement Tubing (Per Foot)

Replace worn or damaged heat exchanger tubing in your compatible Softub spa with 3/8-inch replacement hose, sold by the linear foot.

The Softub Exchanger Hose (SKU 5002) is flexible replacement tubing intended for compatible Softub heat exchanger plumbing applications.

This hose is sold by the foot, allowing you to order the length needed for your repair rather than purchasing a fixed-length hose assembly.

Whether you're replacing deteriorated tubing or servicing a compatible Softub heat exchanger connection, selecting the correct hose dimensions and material is essential for proper installation.

Key Features & Benefits

• 3/8-Inch Exchanger Hose: Replacement tubing identified for compatible Softub heat exchanger applications.

• Sold Per Foot: Purchase the length required for your specific repair.

• Flexible Tubing: Intended for applications requiring a flexible hose connection.

• Component-Level Replacement: Replace damaged tubing without automatically replacing the complete heat exchanger assembly.

• Softub-Specific Application: Intended for compatible Softub plumbing configurations.

• Available in Canada: Supplied by Splash Pool & Spa in Peterborough, Ontario.

Product Specifications

How to Order – Sold Per Foot

The listed price is for one linear foot of hose.

Select the quantity corresponding to the length you need:

• Quantity 1 = 1 foot of hose

• Quantity 2 = 2 feet of hose

• Quantity 3 = 3 feet of hose

• Quantity 5 = 5 feet of hose

For multiple feet, tubing is supplied as one continuous length where inventory and fulfilment allow. Contact Splash Pool & Spa before ordering if an uninterrupted length is essential for your repair.

Measure your existing hose carefully and allow for the correct routing and connection requirements.

Compatibility – Important Before Ordering

This hose is intended for Softub heat exchanger applications requiring the corresponding 3/8-inch tubing.

Before ordering, confirm:

• Whether the specified 3/8-inch measurement refers to inside or outside diameter.

• The original hose material and required temperature rating.

• Compatibility with the existing fittings and connections.

• The total length needed for your repair.

• Your Softub equipment pack's specific plumbing configuration.

Do not substitute ordinary water hose or unverified tubing in a heat exchanger application.

If you're unsure whether this is the correct hose, contact Splash Pool & Spa with a photo of your existing tubing and connection.

When Should You Replace Exchanger Tubing?

Replacement may be needed when the existing hose shows:

• Cracking, splitting, or visible deterioration.

• Leaks traced to the tubing.

• Kinks or damage affecting water flow.

• Hardened or brittle material.

• Damage discovered during heat exchanger servicing.

Leaks can also originate from fittings, clamps, or other heat exchanger components. Inspect the complete connection before ordering.

Installation & Safety

Professional servicing is recommended for heat exchanger plumbing repairs.

1. Disconnect the Softub completely from electrical power.

2. Allow the equipment and water to cool before servicing.

3. Follow the manufacturer's procedure for draining or isolating the affected plumbing.

4. Confirm the replacement tubing meets the required dimensions and material specifications.

5. Measure and cut the hose to the required length.

6. Install using manufacturer-approved fittings and fastening methods.

7. Inspect the connections for leaks.

8. Verify proper operation before returning the spa to service.

Avoid sharp bends, kinks, or routing that places the hose against unsuitable heat sources.

Frequently Asked Questions

What is Softub SKU #5002?

SKU #5002 identifies the 3/8-inch exchanger hose offered for compatible Softub plumbing repairs.

Is the hose sold by the foot?

Yes. Each quantity represents one linear foot of tubing.

If I order 4, will I receive a 4-foot piece?

A continuous 4-foot length can be requested, subject to inventory and fulfilment. Contact Splash Pool & Spa if continuous tubing is required.

Is the 3/8-inch measurement the inside diameter?

The measurement type needs to be confirmed before ordering. Inside and outside diameters are not interchangeable.

Does this fit every Softub model?

Not necessarily. Compatibility depends on the equipment pack, exchanger configuration, and tubing specifications.

Does the hose include clamps or fittings?

Clamps, connectors, and other hardware are not confirmed as included and should be considered separate unless specified.

Softub Replacement Plumbing & Heat Exchanger Parts in Canada

Splash Pool & Spa in Peterborough, Ontario, supplies Softub replacement hoses, heat exchanger components, plumbing fittings, gaskets, and spa maintenance products.

Need help confirming the correct tubing? Contact Splash Pool & Spa with a photo of your existing hose and fittings before ordering.